tis has been a bz week
feel as though i going to peng alrdy
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been out whole week...
waking up early to go out n slping late to catch my shows n do some work
working at travel agency not easy sia
have to learn abt all the package available,how to cal prices,how to check availability,check flight,n all the attraction n the packages n wad it is abt
like how to rmb?
hav to rmb all the codes for airlines,country,airport n package code
haiz...

start training on mon...
learn abt the company...whos the director n managers n stuffs...
den waited 4 1 hr den learned to use the system to check tour
i realise tt they r fond of making ppl wait...not 1 day hav gone by w/o making us wait lor

den products planner like jasmine,wyne,mag came to teach us abt the tours
somehow they manage to make everything seem so interesting...
make me tempted to go also...anyone sponsor?
wyne said if we help sell his japan tour he will giv us discount in future =D
but i realise tt when i repeat those itineries to customer it seems so boring...like onli hav theme parks,ski,museum n shopping
hmm...i hav much more to learn

den we had tests....hav to rmb airline code...like singapore airline=SQ
theres like a whole huge list of them...sian diao lor
we even had role play...
we took turns pretending to b customers n counter staff
den coz thr was an odd no...we had to pretend as couple going on hol thanks to wyne...
but thrs tis guy who acted very well...he was like 'honey,whr u wanna go?' n 'we r on honeymoon...so we wan doublebed'
his acting caused an uproar in the training room lor...

on thurs we had on-job training...
i was attached to my shi-fu devi to learn
n 1 thing i realise...wad they taught at training was seldom used
n more often den not...the things given out n taught r wrong n impt info r not given
like alot of ppl wan to noe the hotels how many stars...like how i noe?
den hav to run arnd the office ask arnd =.=
coz of tis we kena scolded my the manager...

n thrs tis perm staff...i everyday w/o fail kena scolded by her...
1st was coz we made too much noise...den coz i chat wit serchee...n today coz customer miscommunication which caused me to become blur...
n of all places i hav to go sit rite behind her....=.=

den today i finally offically on job liao
not attached to ppl so i hav to ans call on my own
den today had fair at some hotel
so we r under-staff
so lunch break hav to eat fast den go back work...
n some stuff we temp r like not taught so hav to ask senior
n worse...we hav a lack of senior today...so today like panicking all the time
we temp ask so much till we felt so paiseh liao...like keep disturbing ppl

ans calls seemed to b so fun at 1st..
but after some time when i get scolded 4 nth ans calls seems to b a dread liao
but heng thrs fanny,eleen,hui xin,wudi,anting n those guys to make things more fun
esp fanny n eleen...they used to work at travel agency too..
so they helped us really alot alot =D

but go thr work also gd la...
noe how they cal the prices, learn some travelling tips n how to handle ppl
heheh...esp when i hav to tok to fierce ppl in the office...i will wait till they serving ppl
den i wun get scolded...haha....
quite interesting actually....mayb i will work in the travelling industry in future?
hmm...but ppl thr r grouchy....